How can we help you?

Search for tutorials, troubleshooting, and FAQs.

How long does the top-up take? What if it never activates?

Plus Top-Up

【Plus Top-Up】How long does the top-up take? What if it never activates?

Plus normally activates within 24 hours of submitting correct details — verify it under ChatGPT Settings → Subscription, and follow these checks if the deadline passes.

How long does the top-up take? What if it never activates?

With correct account details submitted, Plus activates within 24 hours — most orders finish considerably faster.

How to check whether Plus is active

  1. Sign in at chatgpt.com, click your avatar in the bottom-left corner → Settings.
  2. Open the Subscription section. If it shows ChatGPT Plus with a renewal/expiry date, you're active.
  3. Alternatively, open the model picker in a chat — if Plus-only models are selectable, the upgrade is live.

Past 24 hours with no Plus? Run these three checks

  1. Were your details correct? Log in to FoxVIP → My Subscriptions → open the order and re-read the email and password you submitted. If something's wrong, see "What if I submitted the wrong account or password?"
  2. Is a verification waiting on you? Check your order page messages and your email inbox (spam folder too). OpenAI may have sent a verification code during the process — until you provide it, the order stays on hold.
  3. Did you change the password? Changing your password or enabling two-factor authentication after ordering interrupts the process; you'll need to supply updated details so the order can be re-queued.

If none of that explains it

Contact FoxVIP live support with your order number and the account email you submitted. Support will check the queue and follow up. Orders that miss the deadline qualify for after-sales handling — see "How do refunds and after-sales work for the Plus top-up?"

Updated: 07/17/2026