What should I do if I can't log in to Grok?

Most Grok login failures — codes that never work, being bounced back to the sign-in page, or an "unusual activity" warning — come down to the wrong sign-in method, an unstable network, or a temporary security cooldown. Work through the checks below in order.

Step-by-step checks

1. Confirm the sign-in method. Use Sign in → Email with the order email only. Google, Apple, or X sign-in will not work on a shared account and can trigger errors.
2. Stabilize your network. If you use a network tool, pick one reliable node and stick with it. Switching IPs between requesting the code and entering it is a common cause of "unusual activity" flags.
3. Reset the browser state. Clear cookies for grok.com or simply open a private/incognito window and try again from scratch.

1. Wait out the cooldown. Repeated failed attempts can trip Grok's security checks. Stop for 10-30 minutes, then retry once on a stable connection.
2. Check your order. In FoxVIP → My Subscriptions, confirm the Grok order is still within its validity period — an expired seat can't log in.

Troubleshooting

• Code always "invalid": you may be entering a stale code; trigger a new one at grok.com first, then fetch it from the order page.
• Login succeeds but loops back to sign-in: almost always network- or cookie-related — combine steps 2 and 3.
• Page loads but chat never opens: test whether grok.com itself opens normally; if not, see the network article.

If none of this works, contact FoxVIP live support with your order number and a screenshot of the error — that speeds things up considerably.