My TV says "This device isn't part of the Netflix Household" — how do I fix it?

This is Netflix's Household check, and it's normal on a shared account — TVs get flagged because the account's "home" isn't your home. Choose I'm Traveling / Watch Temporarily, then confirm with the verification link fetched from your FoxVIP order page.

Phones, tablets, and web browsers are not affected by this check — only TV devices (smart TVs, streaming sticks, consoles).

Fix it step by step

1. On the TV's Household screen, select I'm Traveling or Watch Temporarily (the wording varies by device). Do not select "Update My Netflix Household" — that would break the check for every other seat.
2. Netflix says it has sent a verification link or code to the account's email.
3. Log in to FoxVIP → My Subscriptions → open your Netflix order → click Get Verification Code / Login Info. The page shows the verification link or code Netflix just emailed.
4. Open the link (or enter the code on the TV as prompted). It may take 30 seconds to 2 minutes to come through — refresh and fetch again if it's not there yet.
5. The TV unlocks and plays normally.

Good to know

• The temporary approval typically lasts a while (often around two weeks per Netflix's policy). When the prompt returns, just repeat the same steps — it takes under a minute once you've done it.
• If you'd rather never deal with it, watch on a phone, tablet, laptop, or by casting from the mobile app.

If verification doesn't come through

1. Make sure you tapped the request on the TV before clicking Get Verification Code — the button only relays what Netflix has sent.
2. Wait up to 2 minutes, refresh the order page, and fetch again.
3. Verification links expire fast; if it's dead, re-trigger on the TV and grab a fresh one.

Still stuck? Contact FoxVIP live support with your order number.