How do I activate Infuse Pro?

The Pro license lives on the Apple account provided with your order. Sign that account into your device's Media & Purchases, then run Restore Purchase inside Infuse — the Pro badge lights up immediately.

On iPhone / iPad

1. Open Settings → App Store → tap Media & Purchases → sign out of your own account if one is signed in.
2. Sign in with the Apple account from your TV Companion order page. If a verification code is requested, tap Get Verification Code / Login Info on the order page.
3. Download Infuse from the App Store (the download itself is free).
4. Open Infuse → Settings (gear icon) → scroll to the bottom → Restore Purchase.
5. After a few seconds the Infuse Pro badge appears — you're activated.

On Apple TV

1. Settings → Users & Accounts → Add New User, and enter the account from your order.
2. Switch to that user, open the App Store, and download Infuse.
3. Open Infuse → Settings → Restore Purchase, and wait for the Pro badge.

What Pro unlocks

• Playback of virtually every format — MKV, BDMV, Dolby Vision / HDR10+ — with Dolby Atmos audio.
• Sources including NAS (SMB/NFS/DLNA), WebDAV, Emby/Jellyfin/Plex, and cloud drives.
• Automatic artwork and subtitle fetching, plus cross-device progress sync (sync uses iCloud, so on a shared account leave it off and manage libraries manually).

If it doesn't work

1. Restore Purchase does nothing — confirm you signed in to Media & Purchases (not iCloud) and that the account matches the order page exactly.
2. Region mismatch error — Infuse must be downloaded from the account's own App Store region. Delete your local copy and download it again while signed in with the order account.
3. No Pro badge — force-quit Infuse, reopen it, and run Restore Purchase once more.

Still stuck? Contact FoxVIP live support with your order number.