TV Companion
【TV Companion】Can I renew my TV Companion order?
Yes — tap Renew on your FoxVIP order page before expiry to extend the service on the same account, with no need to sign in again on your devices.
Can I renew my TV Companion order?
Yes. TV Companion never auto-charges — you renew manually on your FoxVIP order page before the term ends. A successful renewal keeps the same Apple account, so the TV app, Music app, and Infuse on your devices keep working without any re-setup.
How to renew
- Log in to FoxVIP → My Subscriptions → open your TV Companion order.
- Tap the Renew button, choose a duration, and complete payment.
- The expiry date extends immediately; verify the new date on the order page.
Before and after expiry
- Before expiry — FoxVIP reminds you on-site or by email; renewing 1–3 days early avoids any interruption.
- If it lapses — the account is reclaimed: Apple TV+ and Apple Music stop playing, and Infuse falls back to its free feature set.
- Renewing after a lapse — a prompt late renewal usually restores service as-is. If the original account has already been reassigned, support will issue a new one and you'll run through the sign-in guide once more.
Common questions
- Does renewing switch me to a new account? No — a normal renewal keeps your account and signed-in devices unchanged.
- Can I pick a longer term or add other products? Yes; choose any duration at renewal, and order other products separately whenever you like.
- Is the renewal price the same as the first purchase? The order page shows the current renewal price — during promotions it can beat the first-purchase price.
If the Renew button is missing or your term doesn't extend after payment, contact FoxVIP live support with your order number.
