How do I start using TV Companion after purchase?

Log in to FoxVIP, open My Subscriptions, and find your TV Companion order — the page shows the Apple account email and password. Setup takes two steps: copy the credentials, then sign in inside each app.

Step 1: Get the credentials from your order page

1. Sign in to FoxVIP and go to My Subscriptions.
2. Open the TV Companion order and note the Apple account email and password.
3. If Apple asks for a six-digit verification code during sign-in, return to the order page and tap Get Verification Code / Login Info. The official code appears within seconds.

Step 2: Sign in — in the right places only

Never use the Apple Account entry at the top of Settings — that's iCloud, and signing in there causes serious problems. Always sign in from inside the app instead:

1. Watch Apple TV+ — open the TV app → tap the profile icon in the top right → Sign In → enter the credentials from your order.
2. Listen on Apple Music — open the Music app → profile icon → Sign In with the same account.
3. Install Infuse Pro — go to Settings → App Store → sign in to Media & Purchases with the account, then download Infuse from the App Store. Full activation steps are in "How do I activate Infuse Pro?".

Quick reference by device

• iPhone / iPad — sign in inside the TV and Music apps; use Media & Purchases for Infuse.
• Apple TV box — Settings → Users & Accounts → add the account as a new user (never as the main iCloud account).
• Smart TVs / web — Apple TV+ works through the built-in Apple TV app or at tv.apple.com.

If it doesn't work

• Code expired: fetch a fresh one from the order page and always use the newest code.
• Wrong password error: check for stray spaces — the password is case-sensitive.
• Anything else: see "My device won't sign in or activate — what now?".

Still stuck? Contact FoxVIP live support with your order number.