How can we help you?

Claude isn't offered in mainland China or Hong Kong — which regions connect directly, how to pick a node, and how to keep the connection stable.

Yes — the shared account is a full Pro plan; here's how to set up Projects, work with Artifacts, and share the space politely.

Switching between Sonnet and Opus, how the rolling 5-hour usage window resets, and how to stretch a quota that the whole account shares.

Deleting a single chat from the claude.ai sidebar, why you should avoid the "delete all" option on a shared account, and what deletion actually removes.

No — every member sees the full chat list, so here's what never to upload and how to clean up after yourself.

Fixes for "unavailable in your region", endless loading, rejected codes, and what to do when the account itself gets suspended.

Claude has no password — every sign-in uses an email code, and this guide shows exactly how to pull it from your FoxVIP order page in the right order.

Step-by-step first login — grab the email from your FoxVIP order, request a code on claude.ai, and fetch it from the order page.

How the shared Claude Pro account works, the network requirements, and the settings you must never change.